Terms of Engagement

The Consulting Crew ("TCC", "we", "us") provides accounting, taxation, GST, payroll, company-law and advisory services as described in the applicable proposal, retainer plan or service page.

Services outside the agreed scope - including representation before authorities, one-time registrations or special projects - are quoted and billed separately before work begins.

An engagement commences once you accept a proposal or subscribe to a plan and share the requested onboarding information.

We reserve the right to decline or discontinue an engagement where we are unable to obtain sufficient information or where continuing would breach professional or legal obligations.

Fees are as stated in the proposal or on our pricing page. Retainer fees are payable in advance - monthly or annually. Annual retainers are billed for ten months (two months free).

All fees are exclusive of 18% GST. Government fees, statutory dues, stamp duty and third-party charges are billed at actuals where marked "+ govt".

Invoices are due within seven days. We may pause services on overdue accounts after reasonable notice.

Starting prices are indicative. The final quote is confirmed after scoping your transaction volumes, entity type and specific requirements.

Transaction and headcount limits within a plan are fair-use; overage is billed per the applicable slab.

You agree to provide complete, accurate and timely information, documents and approvals needed to perform the services.

You remain responsible for the accuracy of underlying records and for decisions taken based on our advice.

We commit to the service levels described in your plan. Statutory timelines depend on timely inputs from you and on government portals being operational.

We are not liable for delays caused by incomplete information, portal downtime or events beyond our reasonable control.

Our work is based on the information and representations you provide. We do not audit or independently verify such information unless an audit is expressly engaged.

We keep your information confidential and use it only to deliver the engaged services, except where disclosure is required by law or regulation.

You consent to our use of secure third-party software and cloud tools necessary to provide the services.

We apply reasonable technical and organisational measures to protect your data. You are responsible for maintaining your own backups of source records.

Routine communication may take place over email, WhatsApp, calls and our client portal. Instructions given informally may be confirmed in writing before we act on them.

Templates, checklists, tools and working papers we create remain our intellectual property. Deliverables prepared specifically for you are yours upon full payment.

Where an engagement requires third-party professionals or government fees, those charges are your responsibility and are billed at actuals.

Our aggregate liability for any claim arising from an engagement is limited to the professional fees paid by you for the specific service giving rise to the claim in the preceding twelve months.

We are not liable for indirect, incidental or consequential loss, including loss of profit or business.

Statutory penalties, interest and late fees levied by authorities are your liability, save where they arise directly and solely from our proven negligence.

We serve many clients across sectors. We manage any conflicts professionally and will inform you where a material conflict cannot be managed.

Retainers renew automatically for successive periods unless cancelled with at least thirty days' written notice before the renewal date.

Either party may terminate an engagement with thirty days' written notice. Fees for work completed and committed up to the termination date remain payable.

On termination we hand over your records and filings in a reasonable, portable format.

We apply professional care and diligence, but we do not guarantee a particular assessment, refund, approval or ruling by any authority.

These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts at Jaipur, Rajasthan.

We may update these terms from time to time. The version in force at the start of your current billing period applies to that period. Material changes will be notified to you.